Wild Havens Tenting Ltd

604 774 8696

 

Email:contact@wildhavens.ca

Website: www.wildhavens.ca

Phone: 604 774 8696

    

Terms and Conditions:

 

By renting tents and furnishings from Wild Havens Tenting Ltd (hereinafter “the supplier”, “we” or “WH”) you (hereinafter “the Renter”) agree to pay any and all rental rates and charges accrued for the period between setup (“setup date”) of the equipment through the time of tear down (“taking down date”) of said equipment to WH per the payment terms outlined in the next section.

 

PAYMENT TERMS:

Payment due at time of booking to confirm rental from WH. 

WH accepts cheque, e-transfers (interac), payment by PayPal – MasterCard, Visa or American Express.

 

   

 

CANCELLATION/ORDER CHANGES:

The following cancellation policies will apply to reductions or cancellations.

Based on option 1 of the payment terms

1. The full payment is non refundable, dates can be postponed by renter or credit given for future date to be confirmed by renter based on WH availability. Funds will be held with WH 

2. Refunds are not issued for equipment and furnishings that are returned unused.

 

GUARANTEE – PRICING AND INVENTORY:

1. Orders are neither confirmed nor reserved until the terms and conditions document is properly filled out, signed, returned and accepted by WH, and payment has been made per the above terms.

2. If an item of equipment or furnishings promised becomes unavailable due to damage, all efforts will be made to provide the renter a suitable substitute or alternative.

 

DELIVERY:

1. The Renter is responsible for reviewing the rental contract to ensure the accuracy of the items rented. WH is not responsible for items assumed or not existing on the most recent contract.

2. The drop-off location must be unobstructed, level and will be within 25 feet from the delivery vehicles parking location. WH reserves the rights to refuse any unsafe delivery conditions.

3. Upon delivery, we insist the Renter or authorized representative of the renter has given detailed instructions of location that tent needs to be pitched. 

4. Clear access to yard without accessing renters house needs to be made for WH during the COVID-19 pandemic.

5. If the the Renter or authorized representative has not given details and decided on the final placement and configuration then we will use our best judgement. If a request is made to change the placement and configuration after we have started setup then we will try and accomodate this if we have time.

6. WH will make the best effort to deliver and setup following requested times. However, this is subject to traffic, weather, unexpected events and other events beyond their control.

 

SITE PREPARATION:

The Renter must ensure the site is ready for WH to arrive and setup, the ground must be “peg friendly” as discussed before contract signed.

1. The Renter must ensure that there is two meters clearance around the entire perimeter of each footprint cleared for each tent. WH may address concerns if area is deemed not suitable.

2. The Renter is responsible for marking where all water lines, gas lines, and other utilities are located prior to WH arrival on site. WH is not responsible for any damages to such utilities and is to be fully indemnified by the Renter regarding any claim by a third party in this regard.

 

WEATHER and NATURAL DISASTERS:

 

1. Tents are temporary structures designed to handle most normal weather conditions. However, there may be weather conditions that become unsafe such as during high winds or lightning storms. Evacuation of tents is recommended in these or any other unsafe conditions.

2. The tent is not engineered for severe storm conditions.

3. WH reserves the right to abort setup or take down early if weather or natural disasters dictate that it would be unsafe for clients or our staff. This also applies if we feel the tent or equipment are likely to get damaged. The decision will be entirely at our discretion and refunds will not be provided. Examples include but are not limited to; Forest fire, flooding, swamping, excessive smoke, high winds, lightning, excessively high or low temperatures.

 

RETURN/TEARDOWN:

 

1. The Renter agrees to return the equipment and furnishings at the end of the rental period.

2. All Renters personal items must be out of the tent 24 hours prior to tear down and pick up date/time by WH, this is essential during the COVID-19 pandemic for safety of WH staff and owners.

3. The Renter agrees to return all items in the same condition in which they were delivered.

4. If the equipment or furnishings become damaged during the rental period and repairs are required, the Renter agrees to compensate WH for the repairs at the price prevailing for WH to make these repairs or restock inventory. Charges for item (s) are not considered a purchase of said item (s) and the Renter does not have the right to keep the damaged item (s).

5. If extra cleaning is required a minimum charge of $50.00 per tent could apply. If the tent or furnishing item (s) cannot be cleaned the Renter agrees to pay the replacement cost.

 

INSURANCE:

 

1. Renter must ensure that they purchase or land owners maintain insurance for the following, loss of equipment by fire, damage or theft. Please verify that the land owners or Renters insurance policy cover temporary equipment on site.

2. WH cannot be held liable and is not responsile for loss or damage to property of any clients's, renters or other guests.

 

 

OWNERSHIP:

 

1. No equipment or furnishings may be rented or sublet by the Renter, nor shall the Renter assign or transfer any interest in this agreement without written or verbal consent of WH.

 

 

 

 

 

Renter: By confirming and send payment for this package, I acknowledge that I have read and agree to all the above terms and conditions.